Typically referred to as a "CATI" survey, we have six call centers across the country and one international facility. With hundreds of CATI stations, we can call both landline and wireless numbers during the day or evening. Working with our clients' goals in mind, we screen all phone calls to ensure we're speaking to the right person for each study. Telephone interviewing is very different than in-person or even web; our interviewers are trained to follow a script so there is consistency in the data collection. Key topics include: public opinions, political polling, purchase decisions, product usage, etc.Learn more about I&A's approach to telephone research
We've mailed out countless direct mail surveys or survey invitations over the years; we like to think we have the system down pat. From customized survey codes for online surveys, or a dedicated telephone line to phone in, to receiving completed questionnaires in hand, our team can manage your direct mail research needs with ease. We can also input the receiving data when surveys are returned to us, ensuring a high quality data collection. Key topics include: public opinions, retailer satisfaction, new product development, etc.
Issues & Answers is your full-service marketing research firm located in Coastal Virginia.
With more than 30 years of expertise in all facets of research design (from exploratory, descriptive to causal), our in-house research teams led by skilled Account Executives develop and deliver quality data and analysis for clients worldwide. Our custom approach to your research needs and business objectives means we don't deploy the same study twice...unless of course it's a tracker study. Our data is clean and reliable - providing our clients with actionable information since 1988.