Located in Coastal Virginia, our large focus group room accommodates up to 12 participants comfortably, with a stadium style back-room seating arrangement for up to 10 client observers. When conducting research outside of Coastal Virginia , our recruiting and project management staff can accommodate virtually any U.S. city or town.
We run four national call centers and one international facility where we employ hundreds of interviewers. Each hire goes through extensive training on question asking, data collection and people management. Every station is equipped to receive toll-free callback numbers for follow-up research or call-in options and NONE of our stations use auto-dialers. There's a live person waiting for the respondent to pick up on every call. Day or evening, we're staffed from 9am-9pm (or later) ensuring coverage for all time zones and regions.
ALL OF OUR STAFF ARE CHECKED VIA E-VERIFY BEFORE BECOMING EMPLOYEES OF I&A.
Interested in applying to be a telephone interviewer but not located near one of our call centers? No problem, we offer a work from home virtual contractor position, Start the application process here.
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